Exploring Rixotrix: You can check out the CRM features without needing to create an
account.If you want to use these features fully, you can easily sign up for a free trial.
Also,if you have any questions about our features, you can reach out to us through our
website or send us an email directly. You don't need to make an account to find out more
about what we offer! don't need to make an account to find out more about what we offer!
Creating an Account with Rixotrix: When you sign up for Rixotrix, we require certain
personal information to ensure the security of your account and provide you with the best
possible service.
Here's a breakdown of the information we request:
Company Name: This helps us understand who you are and what business you're
representing. It allows us to personalize your experience within our platform and
cater our services to your specific needs.
Email Address:This serves as your primary point of contact with Rixotrix. We use your
email to send important notifications, and updates, and communicate any account-related
information. It's also used for account recovery and authentication purposes.
Password: Your chosen password is crucial for securing your account. We encrypt and
protect your information, and the password helps prevent unauthorized access, ensuring that
only you or authorized personnel can log in.
During the free trial, we provide a subdomain to give you a taste of our services without
the need for a custom domain. However, if you decide to subscribe to our services, we may
request additional information, such as your company name and the domain name you plan to
associate with our platform.
Here's why we ask for this information:
Authentication:Verifying your identity and associating your company name with the
services you're accessing helps us maintain a secure environment. It ensures that only
authorized personnel from your company can access the platform.
White-labeled Platform: For subscribers, providing us with your domain name allows
us to offer a white-labeled platform. This means that your company's branding and domain
will be integrated seamlessly into the services we provide. Your clients or users will see
your branding and domain, enhancing your professional image and maintaining consistency
across your services.
Additional Information:
We might need a few more details on our platform, such as a short bio, location, website, or
profile picture. If you're subscribing to our services, we'll also need your billing and
shipping addresses for the invoicing. But don't worry, if you decide to cancel your account,
these details will be automatically removed from our database. We take your privacy
seriously
at Rixotrix and won't share any of your information.
Links: Rixotrix might check how you click on links in our emails, apps, or other
services to make things better. This helps us improve, show you ads you're interested in,
and share overall click stats, like how many times a link was clicked.
Cookies and Alternative Tracking Technologies:
Rixotrix uses cookies and tools like Google Analytics to gather additional data about how
you use our website and to learn more about you. These tools help us see how you use our
website, like when you visit or click on things. We collect details like your IP address,
internet provider, what device and browser you're using, and when you're here. This info
helps us improve your experience on our site.
When you visit our website, a cookie, which is a small piece of data stored on your
computer, may be placed there. This cookie is useful because it lets our website recognize
you and remember your preferences. Additionally, we might keep an eye on how you interact
with other websites and services. In certain regions, especially in countries within the
European Economic Area, the information we gather might be considered personal data
according
to data protection laws.
At Rixotrix, we use cookies to understand how people use our services, track the number of
visitors using our site, and improve our services based on this information. Most web
browsers
automatically accept cookies, but you can change your browser settings to refuse cookies or
ask
for your permission before accepting them from websites you visit. Just keep in mind that
disabling
cookies might affect how some services work on our site.
Subscription Transactions:
Purchasing the Services through our application involves sharing payment details like
credit/debit card numbers, expiration dates, CVV codes, and billing addresses. This helps
complete your transaction securely. We store your Payment Information, excluding the CVV
code,
for your convenience in managing your account settings. Your privacy matters; we keep your
Payment Information confidential and don't share it publicly. Additionally, we gather
Transaction
Data from your purchases, noting details such as the merchant’s name, transaction date,
time, and
amount.
Third-Party Services:
At Rixotrix, we collaborate with various third-party services to support the provision of
our Services,
including hosting and enhancing the user experience, such as through the use of Google
Analytics,
Gmail API, Google Webmaster tool. These external service providers may gather information
transmitted by your browser when you request a webpage, which could include cookies or your
IP address.
Additionally, our partners in advertising from third-party sources may share specific
details with us,
like your browser's cookie ID, the URLs of websites you've visited, your mobile device's ID,
or a coded
form of a shared account identifier (like an email address). This information helps us
measure and
personalize advertisements, enabling us to display ads related to topics that might interest
you, even
if they're from sources outside our Services. Sometimes, they merge this information with
personal
data they've collected from you. However, how they collect and utilize this data is subject
to the privacy policies of these third parties.
Their access to such information enables them to present targeted advertisements and assess
how effective these ads are in engaging users.
This collaborative effort with third-party entities assists us in refining and tailoring the
ads you encounter, enhancing your overall experience while respecting your privacy.
Gmail Integration:
When you connect your Gmail to Rixotrix, you'll be asked to provide us with some information
from
your account. This might include your contacts, emails, calendar events, and tracked links
from your
emails if you use that feature.
By doing this, Rixotrix will be able to read, change, create, and send emails from your
connected
account. It will check your emails to see which ones you want to track and send you
notifications
based on that. Rixotrix will save information like your sent emails, who they were sent to,
and the
content of those emails. Your emails might contain personal stuff like names, private
messages, or
financial info.
We respect your privacy, and you can learn more about how we handle this data in our info or
in-app
notices. If you're cool with that, connecting your Gmail can make Rixotrix work even better
for you!
When you link your Gmail to Rixotrix using IMAP, only specific information like your email
address,
password, server details, email details, and message content will be accessible to the
Rixotrix service.
Importantly, connecting via IMAP doesn't mean Rixotrix can access other Google Workspace
apps.
Some rules are there that limit how Rixotrix can use your Google data. Any information
Rixotrix gets
from Google APIs follows Google's guidelines, particularly the Limited Use rules in the
Google API
Services User Data Policy. This ensures that your data is used responsibly and only for the
right
reasons.
Google Calendar Integration:
When you link your calendar with Rixotrix, it means Rixotrix can see your Google Calendar
and help
you connect meetings with contacts in your Rixotrix account. With this integration, Rixotrix
can make
new events, change existing ones, or remove events from your calendar through the Rixotrix
app,
and these changes will show up in your Google Calendar too. It's like permitting Rixotrix to
work with
your calendar to keep everything organized.
Sharing and Disclosure of Information:
At Rixotrix, we prioritize the security and privacy of your data. This Sharing and
Disclosure Policy
outlines how we handle the information you entrust to us.
Third-Party Provider: Rixotrix might disclose your details to third-party service
providers
who assist
in various aspects of our operations, like marketing, delivering content, managing emails,
generating
sales leads, and supporting customers. These service providers are only allowed to handle
personal
information in accordance with Rixotrix CRM's instructions and must adhere to our Privacy
Policy and
other relevant regulations.
Integration Partners: If you choose to integrate Rixotrix with third-party
applications or
services,
certain data may be shared between them to facilitate seamless interactions. We recommend
reviewing the privacy policies of these integrated services for a comprehensive
understanding of how
your data is handled.
Legal Compliance: We may disclose your information in response to legal requests or
as
required by
law. This includes responding to court orders, subpoenas, or similar legal processes. We
will strive to
notify you of such requests unless prohibited by law or court order.
Business Transfers: In the event of a merger, acquisition, or sale of all or a
portion of
our assets, your
data may be transferred as part of the transaction. We will notify you and provide options
to manage
your data in such circumstances.
Aggregate and De-Identified Information: We may share aggregated or de-identified
information
that does not personally identify you. This information may be used for various purposes,
including
analytics, research, and improving our services.
User Consent: We will seek your consent before sharing your information in a manner
not
covered
by this policy. You have the option to opt-out of certain data-sharing activities.
Data Retention & Security:
Rixotrix is committed to stringent data retention and security measures. Data retention is
strictly in
compliance with industry regulations, ensuring that client information is retained only for
necessary
business purposes. We implement encryption protocols and robust access controls to safeguard
sensitive data, preventing unauthorized access or breaches.
Regular security audits and updates are conducted to fortify our systems against evolving
threats,
guaranteeing the highest level of protection for your data. Additionally, our application
incorporates
multi-factor authentication and role-based access controls to ensure that data is accessed
only by
authorized personnel.
We prioritize your data’s confidentiality and integrity, employing encrypted communication
channels
and secure storage methodologies. Our commitment to data privacy extends throughout the data
lifecycle, encompassing collection, storage, and eventual deletion in adherence to retention
policies.
Rest assured, your information is handled with the utmost care and security within Rixotrix.
Legal Grounds for Processing Personal Data:
Under the India Data Protection Act, Rixotrix processes personal information based on
several legal
grounds. We collect and use personal data when it’s necessary for fulfilling contracts or
agreements
with users, providing requested services, or for taking pre-contractual steps upon user
request.
Additionally, we may process data based on legitimate interests pursued by our company,
ensuring it
doesn't outweigh the users’ fundamental rights and freedoms. We may process information to
comply with legal obligations or protect vital interests. When explicit consent is required
for specific
processing activities, we seek users' consent, ensuring they retain the right to withdraw
consent at
any time. Refusal to provide necessary information might hinder our ability to deliver
services. Users
retain the right to object to processing activities based on legitimate interests. Our
commitment is to
uphold data protection principles and respect users’ rights under the India Data Protection
Act.
At Rixotrix, we take your privacy seriously. It doesn't matter if you live in India or
elsewhere – if you
want to know how we're using and sharing your information, just reach out to us at
support@rixotrix.com. We're here to help!
Children’s Privacy Policy:
Rixotrix is committed to protecting the privacy and safety of children who use our services.
Our CRM
application is not intended for children under the age of 13, and we do not knowingly
collect
personal information from children under 13. If you are a parent or guardian and believe
that your
child has provided us with personal information, please contact us immediately at
support@rixotrix.com. We will take steps to remove such information promptly.
We encourage parents to monitor their children's online activities and use parental control
tools to
help create a safe and child-friendly online environment. If we become aware that personal
information has been collected from a child under 13 without parental consent, we will take
appropriate steps to address the situation and delete the information.
Changes to Privacy Policy:
At Rixotrix, we are committed to ensuring the privacy and security of your information. As
our
services evolve, we may update our privacy policy to reflect these changes. We encourage you
to
review this policy periodically for any updates. Any modifications to the privacy policy
will be
communicated through our website or other means, and the date of the latest revision will be
prominently displayed. By continuing to use our CRM services after any changes, you
implicitly agree
to the updated terms. Should you disagree with these modifications, you have the option to
request
termination of your account and removal of your information. We value your trust, and our
goal is to
be transparent about how we handle your data.
Contact Us:
If you have any questions or concerns about our privacy practices, feel free to reach out to
us at
support@rixotrix.com. Thank You for choosing Rixotrix.
